Privacy Policy for Chaitanya Mahaprabhu Museum

This privacy policy was updated on 10th May 2023

At Chaitanya Mahaprabhu Museum, we are committed to safeguarding the privacy of our users. This Privacy Policy describes how we collect, use, and protect the information that you provide to us when you visit our website, By using our website, you agree to the terms of this Privacy Policy.

Information We Collect:

When you visit our website, we may collect certain information from you. This includes:

  • Personal Information: We may collect your name, email address, phone number, and other contact details when you register for our services or subscribe to our newsletter.
  • Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and other technical information that helps us to improve our website and services.

Use of Information:

We use the information that we collect from you to –

Provide our services: We may use your personal information to provide you with the services that you have requested, such as sending you newsletters or responding to your queries.

Improve our website and services: We may use non-personal information to improve our website and services, including analyzing usage patterns and trends.

Send marketing communications: We may use your contact information to send you marketing communications about our products and services unless you have opted out of receiving such communications.

Comply with legal requirements: We may use your personal information to comply with legal requirements, such as responding to court orders or subpoenas.

Our Services:

At our company, we understand the importance of privacy and we are committed to protecting your personal information. This privacy policy applies to our Products, which include Spiritual Books of Vaishnavism, Incense, Mridangam, etc. We do not share your valuable personal information with third parties, except as necessary to fulfill your order or as required by law. We take reasonable steps to ensure the security of your personal information and use industry-standard encryption and security measures to protect your data. By using our Products, you consent to our privacy policy. We reserve the right to update this policy at any time, and any changes will be posted on our website.

Protection of Information:

We take the protection of your information very seriously. We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We restrict access to your personal information to those employees who need to know that information to provide our services to you. We also use SSL encryption to protect your personal information during transmission. We don’t share your valuable information with any third-party company.

Use of Cookies:

We use cookies on our website to enhance your browsing experience. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies to:
Remember your preferences: We use cookies to remember your preferences and settings, such as your language preference. Analyze usage patterns: We use cookies to analyze usage patterns on our website, such as which pages are visited most often. Serve targeted advertisements: We may use cookies to serve targeted advertisements to you based on your interests and browsing history. You can choose to accept or reject cookies by adjusting your browser settings. However, please note that if you reject cookies, you may not be able to use some features of our website.

Terms & Conditions:

  • This is a religious place, so please maintain the silence inside of the museum.
  • Please keep your shoes in the cloakroom.
  • Free entry for children below 5 years.
  • Free guide service is available.
  • R.O. filtered drinking water is provided in the third-floor washroom of the museum buildings.
  • Free entry for physically and mentally challenged persons.
  • souvenir shop is there inside the museum.
  • We have an auditorium for rent and religious purposes.
  • School / College / University students are getting a 50% concession on their entry fee. A letter from the principal
    should be submitted by the students with a valid identity card.
  • Wheelchairs are available for differently able persons.
  • Photography inside the museum (Excluding Meditation Hall) is strictly prohibited
  • Foods are not allowed inside the museum.
  • CCTV surveillance is available.
  • Any vandalism or unwanted activities are a punishable offense inside the museum,
    If anyone is caught by the guard he/she will face the punishment as a fee or imprisonment under the law of Section 426 of IPC and Section 427 to 440.
  • Lift facility available.

Refund Policy:

We follow a reliable refund policy to let our donors feel privileged about their association with us. 

  • Once the ticket is booked (online/offline), we don’t refund the money for the tickets to the Sri Chaitanya Museum, as it is very nominal and we keep it just for very basic maintenance purposes.
  • Regarding books and magazines, we don’t allow COD (Cash on delivery) services.
  • If the product is damaged or wrong product is sent then we can replace it with the correct product.

Changes to Privacy Policy:

We reserve the right to make changes to this Privacy Policy at any time. If we make changes, we will post the updated policy on our website and revise the
“last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.


  • UPI / Debit Card / Credit Cards are accepted. (All cards are accepted)
  • Transaction Fee Applied
  • No refund, this amount is taken for donation or maintenance of the Temple, Museum, and charities.
  • Exclusive spiritual gift items for regular visitors
  • Purchased tickets are valid only for the same day.
  • Any of the rules can be further changed by the authorities.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us using the following information:

Chaitanya Museum
16/A, Kaliprasad Chakraborty Street.
Baghbazar, Kolkata – 700003.
Phone Number: (033) 2554 4155 / +91 86175 28955


At Chaitanya Mahaprabhu Museum, we value your privacy and are committed to protecting your personal information. We collect information from you only for the purposes of providing us.

All rights reserved lawfully by Gaudiya Mission.